What the report shows
When you connect your Stripe account, Airdun reads your last 90 days of payments and shows:- Money already lost: closed cases that were never recovered.
- Payments currently failing: cases still open.
- Your failure patterns: which decline reasons are most frequent in your account, and your current recovery rate.
- An estimate of what you could recover: your current recovery rate plus an assumed uplift of a few points, applied to what you lost.
- A recommended plan: based on your monthly volume of failed payments.
Running the report
1
Create your Airdun account
Go to app.airdun.com/register and sign up with your work email. No credit card is required to see your report.
2
Connect your Stripe account
Click Connect Stripe in the onboarding flow. You are redirected to Stripe’s standard consent screen. Airdun makes two kinds of change in your Stripe account: it sets each failing subscription to keep the card the customer pays with as its default, and, when adaptive retries are on for a use case (they are by default for Renewals and Free trials), it can pay a failed invoice with the card on file. It does not modify customers, plans, or prices. See Data Access.
3
Review your results
A few minutes after connecting, your report is ready.
4
Start recovering
When you are ready, book your onboarding call, choose your plan (see pricing), then pick what Airdun should recover, follow the setup checklist, and put each use case live. See the Quickstart.
What data Airdun reads
Payment data
Payment data
Invoices, charges, payment intents, decline codes, retry history, and subscriptions. This is used to detect failures and build your report.
Customer data
Customer data
Customer records: name, email, phone, billing country, and preferred language where present, plus the customer and subscription metadata you choose to map in Customer enrichment. Used to personalize messages and decide which channels can reach each customer.
What Airdun never reads
What Airdun never reads
Full card numbers, CVCs, full bank account numbers, and other sensitive financial credentials. For cards, Airdun reads only the brand, last four digits, expiry, and funding type.
You can revoke Airdun’s access to your Stripe account at any time from the Apps section of your Stripe Dashboard. Revoking access stops Airdun from reading your account, sending messages, and retrying payments, and the in-app wall stops showing. Open cases are not updated afterwards.
