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The in-app wall surfaces a payment recovery prompt inside your product at the customer’s next login. It requires the Airdun snippet to be installed in your application.

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Two display modes

Soft block — reminder banner A banner or notice appears at the top of the interface. The customer can still navigate and use the product normally. Applies to early-stage recovery attempts, first-time failures, or accounts where you do not want to gate access. Hard block — access restriction The customer cannot proceed past the wall until the payment is resolved. Full or partial access to the product is gated. Applies to repeat failures or accounts past a defined grace period. You choose the mode and its trigger conditions from your dashboard. See Channels Setup.

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How the wall adapts per case

The copy, tone, and call-to-action are not static. Airdun adjusts the message based on:
  • Failure reason — an expired-card prompt reads differently from an insufficient-funds prompt
  • Customer type — tenure and account value shift the tone
  • Recovery step — a first reminder differs from a third escalation notice
The 1-click payment link is embedded in the wall, so the customer can update their card and settle the payment without leaving your product.

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Branding

The wall renders with your product’s branding and does not display the Airdun name.