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Airdun is a recovery layer on top of Stripe. When a subscription payment fails, Airdun opens a recovery case and works on it until the invoice is paid or written off. Airdun runs one autopilot per kind of failed payment: Renewals (a customer who already pays you), Free trials (the first charge after a trial), and New customers (the very first payment at signup). You turn on the ones you need, and each has its own settings. It is not a flow builder. You can let Airdun write every email, or write your own templates that it sends as written (apart from any AI variables you add). Stripe keeps retrying the payments under your retry policy; Airdun runs the outreach around them, and can add its own adaptive retries. You connect Stripe, pick your use cases, follow the setup checklist, and put each one live. See Autopilot.

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Requirements

  • A SaaS business running subscription billing on Stripe.
  • A sending domain you control, verified in Airdun with a reply-to address (required to put a use case live).
  • The Airdun script installed in your product, if you want to use the in-app wall.

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How it works

When a subscription payment fails in Stripe, Airdun:
  1. Opens a recovery case for the failed invoice.
  2. Reaches out: emails, texts, and WhatsApp messages in the customer’s language, during daytime hours in their time zone. The in-app wall shows inside your product while the case is open.
  3. Stops automatically: the moment the payment succeeds, everything still scheduled on that case is canceled.
See How It Works and Recovery Cases.

Get started

Create your account, connect Stripe, pick what Airdun should recover, and put it live.